Welcome to the websites of Margent Form and Margent Farm (collectively referred to as "we", "us", "our"). By accessing or using our websites — www.margentform.com and www.margentfarm.com — or by purchasing our products or registering for events, you agree to the following Terms and Conditions.

Please read them carefully.

• Margent Form is a UK-based company producing and supplying bio-composite products for architecture and the built environment.
• Margent Farm is a working hemp farm engaged in sustainable agriculture, research, education, and public events.

You agree to:

• Use our websites lawfully and respectfully
• Not interfere with or disrupt the site or its content
• Not attempt to gain unauthorised access to any part of the website or servers

We reserve the right to restrict or terminate access if misuse is detected.

a. Descriptions

We make every effort to ensure our products (e.g., hemp panels, composites) are accurately described. However, all dimensions, weights, and specifications are approximate and subject to natural variation due to the materials we use.

b. Pricing & Availability

All prices are in GBP (£) and exclude VAT and shipping. We reserve the right to change pricing or availability without prior notice.

c. Ordering & Payment

Orders are accepted subject to payment via approved methods (e.g., Stripe, PayPal). Once confirmed, orders are binding unless cancelled in accordance with our cancellation policy.

d. Delivery

We aim to dispatch within the estimated lead time shown at checkout. Delivery dates are approximate and delays do not entitle the customer to compensation.

All sales are final.
We do not accept returns, exchanges, or order cancellations for any reason other than goods that arrive damaged or faulty.

This applies to:

• Standard products
• Made-to-order and custom bio-composite panels
• Farm-related items, workshops, and events

Please ensure that your order details and delivery address are correct before confirming your purchase.

Damaged or faulty goods

If your item arrives damaged or defective, you must:

• Notify us within 3 calendar days of receiving the item
• Include clear photos and a description of the issue
• Email us at info@margentform.com

We will review your claim and, if accepted, offer a replacement, repair, or refund — at our discretion.

Shipping responsibility 

If a return is approved due to damage or fault:

• We will arrange or reimburse the return shipping
• Returned goods must be in original packaging and condition

Margent Farm occasionally hosts educational days, farm visits, and workshops. Registration is subject to availability and may require payment in advance. We reserve the right to cancel or reschedule events with reasonable notice.

Bookings for farm events, talks, or workshops are non-refundable and non-transferable, unless:

• The event is cancelled by us, in which case a full refund or alternative date will be offered.

All content on our websites — including text, images, product designs, branding, and logos — is owned or licensed by Margent Farm/Form and protected by copyright and other IP laws.
You may not use or reproduce our content without prior written permission.

We are not liable for:

• Indirect or consequential loss or damage
• Business interruption, loss of revenue, or data
• Delays or failures caused by events outside our control (e.g., supply chain disruption, weather)

Our total liability is limited to the price paid for the goods or services giving rise to the claim.

If you submit ideas, feedback, or content (e.g. via email or form), you grant us a non-exclusive, royalty-free license to use, modify, and share it unless agreed otherwise.

Use of personal data is governed by our [Privacy Policy]. By using our site or services, you consent to our data practices.

Our websites may contain links to third-party websites. We are not responsible for the content, policies, or availability of those sites.

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

We may update these Terms and Conditions at any time. Changes will be posted on this page with a new effective date. Continued use of the site implies acceptance.

If you have questions about these Terms, please contact:

Margent Farm

info@margentfarm.com

www.margentfarm.com / www.margentform.com